If for whatever reason you have changed your mind, you can return your purchase for a full refund (excluded shipping) within 7 days from the date of receiving your order.
To qualify for return the product has to be in “new” condition, in the original packaging and perfect working order.
Tubesteader retains the right to charge a minimum 15% re-stocking fee on returns that were found to be in “less than new” condition.
To request a return, please email firstname.lastname@example.org with the serial number of the item and a copy of the purchasing receipt.
Please, do not return the product without prior authorization and the corresponding RMA number.
The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.
Return shipping cost is the responsibility of the customer.